Online GP appointments for children and families
Unhurried private GP appointments by secure video or telephone, for adults, children and whole families across the UK. Children are seen with a parent or guardian present, and you leave with a clear plan and plain advice on exactly when to seek help.
Online consultations for adults and children are running as normal during our sabbatical period. In-person appointments are expected to resume from 24 August 2026.
One GP service for the whole family
Families rarely get ill one at a time, and rarely at a convenient hour. An online consultation lets you speak to a GP from home, with your child on your lap rather than in a waiting room.
The appointment is a proper clinical consultation, not a rushed call. We take a careful history, look at what can sensibly be looked at on camera, and agree a clear plan with you. Adults book in exactly the same way, for their own appointments.
Children’s care is GP led, provided by Dr Mitesh Parmar, who has cared for children for more than 20 years, in baby units, children’s wards and paediatric emergency departments, as well as in general practice. You can read more about our children’s health service.
Children are seen with a parent or guardian present
A parent or guardian must be present throughout any child’s consultation. We do not consult with unaccompanied children online. On video, we ask to see your child, not just hear about them: colour, breathing, alertness and behaviour tell a GP a great deal.
This is not bureaucracy. It is how safe remote care for children works. The adult present answers for the history, the child is seen, and everyone hears the same plan.
ID and safeguarding: what we check and why
Children cannot speak up for themselves in the way adults can, so we are deliberately strict about who we are speaking to.
- We confirm the identity of the adult who books and attends. We may ask to see photo ID on camera.
- We confirm the adult’s relationship to the child and that they hold parental responsibility.
- We record the child’s details and exactly who was present during the consultation.
- On video, we ask to see the child themselves, not only the adult.
Why we do this: remote consultations make it easier for the wrong person to seek information or treatment concerning a child. Checking identity protects your child and your family’s records. Most parents are reassured by it, and we make no apology for it.
If we are ever concerned about a child’s safety or welfare, we follow our safeguarding procedures. That can include sharing information with the child’s NHS GP, local safeguarding services or the police. Where a child is at risk, we may do this without consent. Our first duty is to the child.
What can be assessed online for children
Fever and everyday illness
Coughs, colds, sore throats, earache and fever, with a careful assessment and plain guidance on what to watch for at home.
Rashes and skin problems
Many childhood rashes, eczema and skin complaints can be looked at on camera. We will say clearly if one needs to be seen in person.
Tummy troubles
Tummy aches, constipation, toileting problems and changes in appetite, assessed carefully with clear next steps.
Feeding, sleep and behaviour
Concerns about feeding, sleep, development or behaviour, talked through properly with a GP rather than a search engine.
Allergies and hay fever
Allergy symptoms, hay fever and intolerances, with sensible advice and referral where specialist input is needed.
Reviews, results and referrals
Reviews of ongoing problems, blood test results, and referral letters to children’s specialists where clinically appropriate after assessment.
When children need urgent or face to face care
Some things should never wait for an online appointment. Call 999 or go to A&E now if your child:
- is struggling to breathe, breathing very fast, grunting, or their lips look blue
- is floppy, unusually drowsy, hard to wake, or unresponsive
- has a rash that does not fade when you press a glass against it
- shows signs of severe dehydration, such as no wet nappies, sunken eyes, a dry mouth or crying without tears
- is having a seizure or fit
- is under three months old and has a fever
For urgent concerns that are not emergencies, contact NHS 111. Trust your instincts. If you think your child is seriously unwell, act on it rather than waiting for an appointment.
Some childhood problems need a hands on examination. During our sabbatical period the GP will say so plainly and direct you to the appropriate service. In-person appointments are expected to resume from 24 August 2026.
How we safety net after every consultation
Every consultation ends with a clear plan: what we think is going on, what to do next, what to watch for, and exactly when to seek help again. With children we are deliberately cautious, and we would always rather you called back once too often than once too little.
If anything changes or worsens after the appointment, follow the plan we gave you, contact NHS 111 for urgent advice, or call 999 in an emergency. With your consent, we send a short summary to your or your child’s NHS GP so the records stay joined up. This is private healthcare and it works alongside your NHS care. It does not replace your NHS GP.
Frequently asked questions
Can my child have an online GP consultation?
Yes, where clinically suitable. A parent or guardian must be present throughout the consultation, and on video we ask to see your child, not just hear about them. If the GP feels your child needs to be seen in person, we will say so plainly and direct you to the right service.
Does my child need to be there during the appointment?
Yes. Even with young children, seeing your child on camera tells the GP a great deal: their colour, their breathing, how alert they are and how they are behaving. An appointment about a child without the child present is limited to general advice.
What ID do you need for a child’s appointment?
We confirm the identity of the adult who books and attends, and their relationship to the child. We may ask to see photo ID on camera. This is a safeguarding measure and it is not optional. It protects your child and your family’s records.
How much does an online appointment cost?
A consultation is £65 for 15 minutes or £79.99 for 30 minutes, for adults and children alike. Payment is taken securely when you book. Other fees, including letters and referrals, are on our appointments and fees page.
Can the GP prescribe for my child?
If medication is one of the appropriate options, your GP will discuss this during the consultation and explain the safest next steps. We do not guarantee prescriptions and we do not provide medicines on demand. Prescribing for children is done cautiously, and some medicines need an in person assessment first.
Can two children be seen in one appointment?
Each child needs their own proper assessment and their own record, so please book a consultation for each child. If you are not sure how much time you need, book the 30 minute appointment or call us on 020 8882 8088 and we will advise.
How quickly can we be seen?
Same day appointments may be available, subject to availability. Book online to see the next available time, or call us on 020 8882 8088.
Is this an emergency service?
No. If your child is struggling to breathe, is floppy or unresponsive, has a rash that does not fade when you press a glass against it, or shows signs of severe dehydration, call 999 or go to A&E now. For urgent advice that cannot wait for an appointment, contact NHS 111.
Does this replace our NHS GP?
No. This is private healthcare and it works alongside your NHS care. It does not replace your NHS GP. With your consent, we send a short summary of the consultation to your or your child’s NHS GP so the records stay joined up.
Book an online GP appointment for your family
Choose a time that suits you and speak to a GP by secure video or telephone. Children are seen with a parent or guardian present, and we will tell you plainly if anything needs more than a video call.