Everyday illness
Coughs, sore throats, urinary symptoms, skin complaints and other problems that are not emergencies.
Online consultation · Video or telephone
See a GP by secure video or telephone, from home, work, or anywhere in the UK. The appointment is unhurried, with time to talk things through properly — you leave with clear advice, a written plan, and any documents that are clinically appropriate after assessment.
What it is
A virtual consultation gives you proper time with a GP without travelling to a clinic. It suits busy people, parents, anyone working from home, and anyone who would simply rather be seen somewhere private and comfortable.
The appointment is a proper clinical consultation, not a rushed call. We take a careful history, talk through your concerns, and agree a clear plan with you. That might be a referral, a fit note, further tests, self care advice, or simply reassurance. With your consent, we send a short summary to your NHS GP so your records stay joined up.
Is it right for you
Online consultations suit most everyday problems: new symptoms that do not obviously need an examination, reviews of ongoing treatment, results, referrals and second opinions. Children can be seen too, where clinically suitable, with a parent or guardian present.
They are not right for emergencies, or for problems that clearly need a physical examination. If you are not sure, book the 15 minute appointment and the GP will tell you plainly which route is right. This is private healthcare and it sits alongside your NHS care. It does not replace your NHS GP.
What we can help with
Every consultation begins with assessment. We recommend, prescribe and write only what the clinical picture supports.
Coughs, sore throats, urinary symptoms, skin complaints and other problems that are not emergencies.
Clear advice and a written plan, with the appropriate next steps and documents agreed after assessment.
Private sick notes, fit to work certificates and student letters for employers, schools and universities, where clinically appropriate after assessment.
A review of blood tests, scans and existing reports, and a considered second opinion on a diagnosis or a plan.
Letters to private consultants, arranged promptly when specialist input is needed.
Long term condition reviews, medicine queries, women’s and men’s health, and advice before you travel.
How it works
Four simple steps, without the feeling of being processed.
Book an online consultationChoose a time online and pay securely. Your slot is confirmed by email.
You are sent a secure video link, or a call time for telephone. Upload any documents in advance if they are relevant.
Have your unhurried consultation. We assess what can be assessed remotely and agree a plan.
Any fit note, referral letter or written summary that is appropriate after assessment follows promptly by email.
Honest limits
We will tell you plainly if your problem needs to be seen in person. Some things need a hands on examination, and a few medicines cannot be prescribed remotely. Where that is the case, we will say so and direct you to the appropriate service — face-to-face appointments at our Palmers Green clinic and our home visiting service are available from Wednesday 12 August 2026.
Clinique Alpa provides private healthcare. It does not replace your registered NHS GP. We are registered with the Care Quality Commission (CQC). If you are unsure which route is right, contact the clinic and we will point you the right way.
Medical emergency? If you have severe chest pain, difficulty breathing, signs of a stroke, or heavy bleeding, call 999 or go to A&E now.
Urgent advice? If it cannot wait for an appointment, contact NHS 111.
Needs an examination? Some examinations and certain medicines need an in person appointment.
Fees
Payment is taken securely when you book. Full pricing for every service is on our appointments and fees page.
| Service | Fee |
|---|---|
| Online consultation, 15 minutes (telephone or video) | £65 |
| Follow up consultation (within 14 days) | £90 |
| Repeat prescription (following assessment, where clinically appropriate) | £65 |
| Referral letter | £50 |
| Medical report | from £120 |
| GP consultation and examination in clinic, 30 minutes (from 12 August 2026) | £100 |
| Home visit, 60 minutes, 8am to 9pm (from 12 August 2026) | £250 |
Medication is prescribed only where clinically appropriate following assessment; consultations never guarantee a prescription. Our prescribing policy explains how these decisions are made.
Book now
Pick a time that suits you and pay securely at the end of booking. Prefer the phone? Call 020 8882 8088 during clinic hours.
Principal GP · Clinical Director
MBBS, MRCGP. 21 years in medicine, with a special interest in psychological medicine and a parallel medico-legal practice.
GMC 6113670 · MedCo DME9158Specialty Surgeon · Clinical Director
MBBS, MRCSEd, MFSTEd, MSc. A surgical trainer with a master’s in laparoscopic surgical sciences, awarded with distinction.
GMC 7057567Medical Doctor · Company Director
A strong interest in fitness, nutrition and sports medicine, with careful interpretation of blood results and practical lifestyle guidance.
GMC 7063643To book, choose your clinician: Dr Mitesh Parmar · Dr Alpa J. Morawala · Dr Amit J. Morawala. Or call 020 8882 8088.
Questions, answered plainly
A video or telephone consultation is £65 for 15 minutes. Payment is taken securely when you book.
Same day appointments may be available, subject to availability. Book online to see the next available time, or call us on 020 8882 8088.
If medication is one of the appropriate options, your GP will discuss this during the consultation and explain the safest next steps. We do not guarantee prescriptions and we do not provide medicines on demand. Our prescribing policy explains how these decisions are made.
Where clinically appropriate after assessment, yes. Fit notes, medical letters and referral letters can be issued following your consultation. Fees are on our appointments and fees page.
A phone, tablet or computer with a camera and a stable connection, in a quiet, private space. You are sent a secure link to join.
Yes, where clinically suitable. A parent or guardian must be present throughout the consultation. If the GP feels your child needs to be seen in person, we will say so and direct you to the right service.
We will say so. Some things need to be seen and felt in person. Face-to-face appointments at our Palmers Green clinic are available from Wednesday 12 August 2026, and the GP will direct you to the appropriate service.
Yes. Consultations take place over a secure video or telephone connection and your records are held confidentially. We share nothing without your consent, unless the law or patient safety requires it. With your consent, we send a short summary to your NHS GP so your records stay joined up.
No. If you have severe chest pain, difficulty breathing, signs of a stroke, or heavy bleeding, call 999 now. For urgent advice that cannot wait for an appointment, contact NHS 111. Online consultations are for problems that are not emergencies.
Online now · In clinic from 12 August
Choose a time that suits you and speak to a GP by secure video or telephone, often within the same week.
Please do not send confidential medical information by WhatsApp.