Overview
Hay fever is an allergy to pollen. It can cause sneezing, an itchy or blocked nose, watery eyes and symptoms that return at particular times of the year. The pattern matters: when symptoms start, where you notice them and whether they settle between episodes can all help a clinician understand your concern.
A useful conversation goes beyond naming the allergy. You may want to discuss disrupted sleep, discomfort at work or the practical difficulty of avoiding a trigger. You do not need to arrive with a diagnosis. Explain what has changed and what you are hoping to understand.
By video
A video appointment may be a useful setting for discussing a familiar, non-urgent seasonal problem. You can describe the timing of symptoms and show the packaging of products you already use. A doctor can consider whether the history fits a seasonal allergy and whether another assessment is needed.
Keep the conversation specific. Saying that symptoms wake you three nights a week, or that a product made you too drowsy to work, gives more context than saying it did not help. Treatment advice depends on your medical history and individual circumstances; a prescription is not an automatic outcome of the appointment.
By telephone
A telephone consultation can explore familiar seasonal symptoms, previous treatment and the effect on daily life. Explain any breathing or eye symptoms as well as the usual pattern. The clinician may need examination if the history does not clearly fit a routine allergy concern.
What cannot be done remotely
Not every blocked nose or sore eye is hay fever. A video picture cannot replace an examination of the eyes, nose or chest when that is needed. New breathing symptoms, a painful eye or a change that feels different from your usual allergy should not be treated as a routine repeat of the same problem.
A pharmacist can advise about common hay fever symptoms. If a doctor needs an examination, records or a specialist opinion, the next step may be care elsewhere. Whether any proposed assessment is available through Clinique Alpa still needs clinical confirmation before launch.
What to prepare
- Write down when symptoms began and whether they follow a seasonal or location-related pattern.
- List the products you have tried, how you used them and any benefit or unwanted effects.
- Mention asthma, other allergies, pregnancy, regular medicines and previous reactions.
- Explain the effect on sleep, concentration and daily activity, and identify your main question.
Sources
Related guides
Talk to a doctor about this
- By video30 minutes · £79.99 (opens the booking page in a new tab)
- In clinic, Palmers Green30 minutes · £100 (opens the booking page in a new tab)
- At home, across London60 minutes · from £250
The fee is shown before you pay. If you are not sure which suits you, call 020 8882 8088.
