Overview
The thyroid produces hormones involved in many body functions. An underactive or overactive thyroid can affect energy, temperature tolerance, weight, bowels and heartbeat. These symptoms also occur for other reasons, so they need to be considered alongside blood tests and your history.
You may be seeking an explanation for a new result or a review of symptoms despite an existing diagnosis. Bring the question that matters to you. A result described as normal or abnormal is more informative when its date, full report and clinical context are available.
By telephone
A call may help review the timeline, previous thyroid care and the reason a test was requested. The doctor can consider whether further results or an examination are needed and discuss what a planned review should address.
Explain how you take existing treatment, any changes and any difficulty following the instructions. Mention pregnancy, plans for pregnancy, recent childbirth or previous thyroid surgery where relevant. These details can affect monitoring and should not be left until the end of the conversation.
What cannot be done remotely
A telephone call cannot examine a neck swelling or perform thyroid blood tests. New swelling, swallowing difficulty, eye symptoms or a changing heartbeat may need a more direct assessment. Symptoms should not automatically be attributed to thyroid disease because you have had it before.
Ongoing treatment needs appropriate monitoring. Ask what a proposed repeat test is intended to clarify and who will act on the result. Avoid adjusting treatment or adding products marketed for thyroid support without discussing the ingredients and clinical reason.
What to prepare
- Have dated thyroid results and previous specialist correspondence available.
- List current medicines and supplements, including recent changes.
- Describe changes in energy, temperature tolerance, bowels, weight or heartbeat.
- Mention pregnancy-related circumstances and any neck or eye symptoms.
Sources
Talk to a doctor about this
- By video30 minutes · £79.99 (opens the booking page in a new tab)
- In clinic, Palmers Green30 minutes · £100 (opens the booking page in a new tab)
- At home, across London60 minutes · from £250
The fee is shown before you pay. If you are not sure which suits you, call 020 8882 8088.
