Tests, reports and ongoing care

Medicine reviews and repeat prescription questions

Discuss how your current medicines fit your care, questions about their use and whether further checks are needed.

Remote suitability: limited. An examination or face to face care may be needed.

Overview

A medicine review is a conversation about what you take, why you take it and how well the plan works in everyday life. It can cover practical difficulties, possible unwanted effects, uncertainty about instructions and changes made by different clinicians. It should consider the whole medicine list rather than one item in isolation.

Include pharmacy products, supplements and medicines used only occasionally. If what you actually take differs from the written instructions, explain this openly. The purpose is to understand the situation and agree an appropriate next step, not to judge you.

By telephone

By telephone, you can describe your experience, ask questions and discuss what monitoring or records are available. Have the packaging or an up-to-date list with you so the doctor can clarify the details. A pharmacist may also be an appropriate source of help with medicine use.

If you are asking about continuing treatment, explain who originally prescribed it and when it was last reviewed. A previous prescription is relevant information, but it does not on its own establish that issuing another is safe or within this service’s scope.

What cannot be done remotely

Some decisions require examination, blood tests, specialist advice or coordination with the usual prescriber. A remote discussion may end with a recommendation for those checks rather than a prescription. The prescribing policy explains the service’s boundaries.

Do not change or stop a prescribed medicine based only on this page. If a medicine is causing a possible urgent reaction or you have taken too much, seek urgent advice rather than booking a routine review. Running out of essential treatment also needs timely advice from the usual prescriber, pharmacist or NHS 111.

What to prepare

  • Have a complete current medicine and supplement list.
  • Explain any missed doses, changes or difficulties following instructions.
  • Bring recent monitoring information if it has been requested.
  • Identify your main concern and the clinician normally overseeing treatment.

Sources

Talk to a doctor about this

The fee is shown before you pay. If you are not sure which suits you, call 020 8882 8088.